Privacy Policy
At Bobbie Charles Training Academy & Coaching (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you visit our website or use our services.
This Privacy Policy applies to all users of our website, services, and any individuals whose personal information we collect.
1. Information We Collect
We may collect and store the following types of personal information:
Personal Identification Information: Name, email address, phone number, billing address, shipping address, and other details required for service delivery or communication.
Payment Information: Credit card details, PayPal account information, or other payment data (Note: Payment processing is handled by secure third-party services and is not stored on our website).
Usage Data: Information about how you use our website, including IP addresses, browser types, device information, and browsing activity.
Cookies: We use cookies and similar tracking technologies to improve your experience on our website and to collect data about your browsing behavior.
2. How We Collect Your Information
We collect your personal information in the following ways:
Directly from You: When you register for an account, purchase services, subscribe to newsletters, fill out forms, or communicate with us.
Automatically through Technology: We may collect information automatically through the use of cookies, analytics tools, and other tracking technologies as you navigate our website.
3. How We Use Your Information
We use your personal information for the following purposes:
To Provide Services: To process your service orders, bookings, and any other requests you may have.
To Communicate with You: To respond to inquiries, send you service-related updates, provide customer support, and send marketing communications (where you have opted in).
To Improve Our Website: To analyze how users interact with our website, improve its functionality, and enhance user experience.
To Process Payments: To process payments for the services you have purchased, using secure third-party payment processors.
For Legal Compliance: To comply with applicable laws and regulations, including any requests from regulatory authorities.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information in the following circumstances:
With Service Providers: We may share your data with trusted third-party service providers who assist us in delivering services (e.g., payment processors, email marketing services, website hosting).
For Legal Reasons: We may disclose your personal information if required by law or in response to valid legal requests (e.g., a court order, government investigation).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes using secure servers and encryption protocols where necessary. However, no data transmission over the internet can be guaranteed 100% secure, so while we strive to protect your personal data, we cannot guarantee its absolute security.
6. Retention of Personal Data
We will retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy or as required by law. When personal information is no longer needed, we will securely destroy or anonymize it.
7. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you, as well as request corrections to any inaccurate or incomplete information. If you wish to exercise these rights, please contact us using the contact details below.
8. Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons, pixels) to enhance your experience on our website, personalize content, and analyze site usage. You may control the use of cookies through your browser settings, although disabling cookies may affect the functionality of our website.
Types of Cookies Used:
Essential Cookies: Necessary for the website to function properly.
Analytical Cookies: Used to track user behavior and improve the website.
Targeting/Advertising Cookies: Used to deliver relevant advertisements to users.
9. Marketing Communications
We may send you marketing communications (such as newsletters, offers, and promotions) if you have provided consent or if we have a legitimate interest in doing so. You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
11. Australian Privacy Principles (APPs)
Bobbie Charles Training Academy & Coaching is committed to adhering to the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). These principles provide guidelines for the collection, storage, use, and disclosure of personal information, as well as the rights of individuals in relation to their personal data.
If you are dissatisfied with how we handle your personal information, you have the right to lodge a complaint with us. You may also contact the Office of the Australian Information Commissioner (OAIC) for further assistance.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Bobbie Charles Training Academy & Coaching
Phone: 0420 960 650
Email: [email protected]
Address: P102 19 Wilson Street, West End QLD 4101
Bobbie Charles® Training Academy & Coaching - © Copyright 2024
